Harnessing the Hidden Power of Empathy
Effective Leadership and Greater Compassion for OEHS Professionals BY TIM PAZ AND AMY MCCAE Incivility seems to be at an all-time high. A 2010 study, led by Sara Konrath, PhD, at the University of Michigan, found that college students were about 40 percent less empathetic than their counterparts thirty years prior, with the biggest drop…